Thank You!
BravoConnect is Sold Out!
17th & 18th October 2017

Join BravoConnect 2017 in Madrid for procurement transformation, networking, product announcements and sharing procurement best practices with international colleagues.


Discover the future direction of procurement while gaining insights from global procurement colleagues. Transform and energize your procure-to-pay initiatives, connecting the critical dots – when you make plans to attend BravoConnect 2017.  And invite colleagues from your procurement organization to also attend.

It’s time to connect with your global procurement colleagues in Madrid for BravoConnect 2017. Watch the videos for more details!



Registration – 9:00

Morning Plenary Session

  • Welcome and BravoSolution CEO Address: Jim Wetekamp, BravoSolution CEO
  • Keynote Speaker: Ron Kaufman, Founder & Chairman, UP! Your Service is the world’s leading educator and motivator for uplifting customer service and building service cultures

Break/Solution Fair & Meet the Experts

  • Enjoy a break while visiting the BravoAdvantage Solution Fair, a showcase of live demonstrations, plus meet the experts who help our customers achieve ultimate value and adoption.

Customer Showcase: Galp’s Roadmap to Digital Procurement, Galp Energia | Alfredo Figueira, Head of Operational Planning and Quality – Procurement & Contracting

Customer Showcase: Spend Analysis: Moving Beyond Basic Visibility to Deliver Actionable Insights, WPP  | Louise Tyldesley, Head of Procurement Systems

Networking Lunch

Afternoon Plenary Session

Moving toward Procurement 2020 and the Roadmap Ahead

  • Procurement in 2020 will look very different than it does today. It will require additional skills, knowledge and tools to address entirely new challenges whilst solving current ones more creatively. In this session learn how to prepare for the transformation through strategies and technology. Presented by Florian Winterstein, BravoSolution Chief Strategy Officer

Customer Showcase: Throw the Bone to the Dogs – and Let Them Fight for It… (Procurement Digitization), ROCKWOOL Group | Luis Peluffo, Global Category Director

Afternoon Breakout Sessions: Product & Strategy Tracks

  • Product
    • Sourcing Optimization with BravoAdvantage SourcingPlus
    • Build supplier-centric relationships to maximise value, mitigate risk, align goals and drive KPIs with BravoAdvantage Supplier Value Management
  • Strategy
    • Building a business case for P2P or recognising the symptoms when you need P2P
    • Leveraging Data for Innovative Procurement Analytics

BravoConnect Delegate Reception & Gala Dinner at the Meliá Madrid Princesa Hotel

  • Evening Cocktails at the Solution Fair with Meet the Experts
  • Gala Dinner with live music and dancing


Morning Plenary Session

  • BravoSolution Customer Success Update 
    • Ensuring you can fully realise your suppliers’ lifetime value throughout the entire procurement process necessitates a holistic approach to customer care.  Join John Shaw, BravoSolution Vice President of Customer Success, to learn about customer support services unmatched by any other vendor in the industry.

Customer Showcase: Global Standardization of $35 Billion Spend under Management, JLL | Michael Raphael, Chief Procurement Officer, Corporate Solutions, Asia Pacific

Customer Showcase: Sourcing: From 0 to 100 in 7 months, Acciona | Jesús Maté Sanz, Procurement Director Corporative Centre

Morning Break with Solution Fair and Meet the Experts

Morning Breakout Sessions:  Product & Strategy Tracks

  • Product
    • Empower procurement through actionable intelligence with BravoAdvantage Analytics
    • Learn how BravoAdvantage P2P can help your organization increase efficiency, effectiveness and compliancy across the entire procure-to-pay lifecycle
  • Strategy
    • Best practices on how to roll out Source-to-Pay.  Where do you start?
    • Supplier Development & Innovation: Best practices for generating business value

Networking Lunch

Afternoon Plenary Session

  • Digital Transformation: Mélani Flores, The Hackett Group: Applying The Hackett Group Digital Framework to Procurement Transformation

Unveiling Executive Feedback Results

Closing Remarks – 16:15 


Ron Kaufman | Founder & Chairman, UP! Your Service

Ron Kaufman is the world’s leading educator and motivator for uplifting customer service and building service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker Magazine, Ron presents powerful insights and global best practices from working with clients on every continent for more than twenty years. His energetic keynote speeches and workshops have inspired millions.

He is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. Ron is also the founder of UP! Your Service, a company that enables leaders and organizations to build Uplifting Service cultures for sustainable advantage. Ron resides in Singapore and travels widely to promote and realize a vision of “Our world where everyone is educated and inspired to excel in service.”


Thanks for your interest! BravoConnect 2017 is SOLD OUT! If you are a confirmed delegate we look forward to meeting you and global procurement colleagues in Madrid for BravoConnect 2017.

Meliá Madrid Princesa Hotel

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In the heart of Madrid, close to everything, tradition merges with the avant-garde in the iconic hotel Meliá Madrid Princesa, the perfect option for exploring the life of this incredible city. The Meliá Madrid Princesa Hotel has been fully renovated and is the perfect option for business and leisure travelers in Madrid thanks to its excellent location in the heart of the city, its extensive and comfortable facilities, and the superb quality of its services.

Located in Downtown Madrid

Meliá Madrid Princesa Hotel

Calle de la Princesa, 27, 28008 Madrid, Spain

About Madrid

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Madrid, Spain’s central capital, is a city of elegant boulevards and expansive, manicured parks such as the Buen Retiro. It’s renowned for its rich repositories of European art, including the Prado Museum’s works by Goya, Velázquez and other Spanish masters. The heart of old Hapsburg Madrid is the portico-lined Plaza Mayor, and nearby is the baroque Royal Palace and Armory, displaying historic weaponry.